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How long does delivery take?

Delivery within Germany via DHL parcel takes 2-4 working days.

Delivery via DHL Express takes 1-2 working days.

How much does the shipping cost?

For orders within Germany the shipping costs are 4.49€.

Shipping is free for orders over 40€.

Shipping to Austria via DHL parcel costs 9.99€ and is free for orders over 40€.

Which countries do you ship to?

We currently only ship to Germany, Austria & Switzerland.

Which company does shipping?

DHL, Deutsche Post & Hermes.

Do I have a right to return the products?

You can return your order within 14 days, provided that the item is in its original packaging and shows no signs of use.

My item arrived defective, what now?

If you find that the product has quality defects, you can return it to us within 14 days. We will provide you with a replacement item free of charge

Are the products all original?

Yes, all our items are original and of the highest quality. We source our products directly from the manufacturers or authorized suppliers to ensure they are authentic.

Do you have any further questions?